Warranty and Policies.
Warranty
Product Warranties are available for all Audax Devices.
Please contact us for further details.
All our devices come with a ‘no-quibble’ Return to Base, Free of Manufacturers defects 24 month Guarantee. This does not include device batteries, though these are covered under a seperate 3 month Return to Base Guarantee.
GDPR and Policies
Audax complies with national laws wherever we operate, and we urge our customers to do the same. If one of our products is implicated in potentially illegal activity, authorities in any country may seek data information from us as part of their investigation.
Like other companies around the world, we would consider only valid legal requests on a case-by-case basis and would provide information if we believed it was necessary to comply. Unless a customer has specifically chosen to provide us with their data, we would have no data to provide.
If you want to share your videos or photographs with the world, you control that decision, the platform you wish to use, and the audience that gets to see it – from privately sharing a video file with a friend to posting it online for the world to see.
Audax cannot, and we believe should not, access your live feed, the video files on your memory cards or the video files on any other equipment. Since we cannot access it, we cannot provide it to anyone else – even with a court order or another valid legal demand.
Audax values customers’ personal data, and our Audax Privacy Policy tells our customers what information we collect, how and when we collect it, how we use the collected information and with whom we might be compelled to share that information.
We make our privacy policy readily available to ensure that everyone who uses our technology or Products – or considers using it – will feel comfortable about how we treat their information.
We encourage anyone with questions to write us at info@audaxuk.com for a clear and straightforward answer.
Please click on the relevant document title to the right to download it in PDF format.
